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MAGIC OF LIGHTS VAIL
POLICIES
 
Magic of Lights Vail embraces the Eagle County 5 Commitments of Containment and expect all guests and staff to follow these guidelines: 
1. I will maintain 6 feet of physical distance 
2. I will wash my hands often 
3. I will cover my face in public 
4. I will stay home when I am sick 
5. I will get tested immediately if I have symptoms
 
MAGIC OF LIGHTS VAIL PROTOCOLS
All guests must wear a face covering at all times and follow the 5 Commitments of Containment. 
If you are sick or not feeling well, please stay home. Refunds or exchanges will be allowed for anyone unable to attend due to an illness. 
Guests are asked to follow all posted signage and instructions of event staff, and are required to remain on marked pathways at all times. Magic of Lights Vail is partially set in the Betty Ford Alpine Gardens, one of the country’s most prestigious and precious gardens. 
 
MAGIC OF LIGHTS VAIL PROCEDURES
Here is what you need to know upon arrival:
Be sure to pre-purchase your tickets as space is limited in each Magic of Lights Vail session.   
Ensure that your tickets are downloaded on your mobile device for a contactless entry process. 
Be prepared for this outdoor winter experience by dressing appropriately and wearing proper seasonal footwear. Conditions can change in our mountain environment so plan accordingly.  
Guests should plan to spend 20-45 minutes enjoying Magic of Lights Vail. 
Guests are encouraged to arrive anytime within the first 30 minutes of their ticketed session to enjoy a physically distanced experience. Respect the 6′ physical distancing guidelines between groups while walking through the Magic of Lights Vail experience.
**If you purchased tickets to the 4pm session, we recommend arriving between 4:30pm and 4:45pm.
The Magic of Lights Vail experience walkthrough is one-way. One entry per ticket. No re-entry permitted.
There will be outdoor, portable restrooms at the Magic of Lights Vail premises.
 
PROHIBITED ITEMS 
Bicycles 
Pets 
Lasers 
Drones 
Large Bags 
Weapons of any kind 
Smoking of any kind 
Outside Alcohol
Any additional items event staff determines could potentially distract from guests’ safety and enjoyment
 
TERMS AND CONDITIONS OF ADMISSION
WAIVER AND RELEASE OF LIABILITY:
 
In consideration for the opportunity to attend the Magic of Lights Vail experience, and by entering any premises associated with the experience, each entrant agrees to the Terms and Conditions of Admission to Magic of Lights Vail, which apply regardless of the form of any ticket or other invitation to an event, or where or by whom such ticket or invitation is held, stored or displayed. The Terms and Conditions of Admission contain a Waiver and Release of Liability, Indemnification Agreement, and Publicity Release.You may view the Terms and Conditions here.
COVID-19 WARNING:
PLEASE REMEMBER: AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and customers with underlying medical conditions are especially vulnerable.  By attending the Magic of Lights Vail experience and visiting the premises, you voluntarily assume all risks related to exposure to COVID-19. 
 
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PLAN YOUR VISIT:

Looking for lodging in Vail? View current availability from event partners Manor Vail Lodge and the Sonnenalp Hotel .
 
 

DISCOVER VAIL:

Check out the various dining, shopping and event offerings available this winter in the Town of Vail.
 
 

BOX OFFICE:

970.845.TIXS(8497)
tickets@vvf.org

Hours of Operation:
Agent available by phone Tuesday-Saturday 11AM-5PM

Agent available on site daily starting one hour before the experience begins.