MAGIC OF LIGHTS VAIL
POLICIES

TICKET POLICY
ALL TICKET SALES ARE FINAL. NO REFUNDS. NO EXCHANGES.
Prices & availability subject to change. Additional fees may apply to any purchase.
 
MAGIC OF LIGHTS VAIL PROTOCOLS
Mask-supportive environment: Magic of Lights Vail will remain a mask-supportive environment. Wearing a face mask is strongly encouraged in the venues but is not required.

Please note that health and safety protocols may be revised in the future based on data specific to COVID-19 disease trends in Eagle County.
We will continue to update our website as we get closer to opening night. Please check back for more information.

If you are sick or not feeling well, please stay home. Refunds or exchanges will be allowed for anyone unable to attend due to an illness. 

Magic of Lights Vail is partially set in the Betty Ford Alpine Gardens, one of the country’s most prestigious and precious gardens. Guests are asked to follow all posted signage and instructions of event staff, and are required to remain on marked pathways at all times.
 
MAGIC OF LIGHTS VAIL PROCEDURES
Here is what you need to know upon arrival:
  • Be sure to purchase your tickets in advance online as space is limited in each Magic of Lights Vail session.   
  • Ensure that your tickets are downloaded on your mobile device for a contactless entry process. 
  • Be prepared for this outdoor winter experience by dressing appropriately and wearing proper seasonal footwear. Conditions can change in our mountain environment so plan accordingly. 
  • Guests are encouraged to arrive anytime within the first 30 minutes of their ticketed session.
  • The Magic of Lights Vail experience walkthrough is one-way. One entry per ticket. No re-entry permitted.
  • There will be outdoor, portable restrooms at the Magic of Lights Vail premises.
PROHIBITED ITEMS 
Bicycles 
Pets 
Lasers 
Drones 
Large Bags 
Weapons of any kind 
Smoking of any kind 
Outside Alcohol
Any additional items event staff determines could potentially distract from guests’ safety and enjoyment
 
TERMS AND CONDITIONS OF ADMISSION
WAIVER AND RELEASE OF LIABILITY: 
The individual (“Attendee”) admitted to Magic of Lights Vail, and any minor(s) accompanying Attendee, are subject to and agree to the following, as well as all “Magic of Lights Vail Policies” located at magicoflightsvail.com. Attendee makes and agrees to all such policies, terms, conditions and agreements on behalf of any accompanying minor(s); if Attendee does not wish to or is not authorized to do so, Attendee should not allow any such minor to enter. In the event of any conflict between the Magic of Lights Vail Policies and the following, the Magic of Lights Vail Policies shall prevail. You may view the Terms and Conditions here.

COVID-19 WARNING: COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE REGARDLESS OF PRECAUTIONS THAT MAY BE TAKEN. ATTENDEE ON THEIR BEHALF AND ON BEHALF OF ANY ACCOMPANYING MINOR(S) AGREES TO (1) ASSUME ALL RISKS ASSOCIATED WITH COVID-19 AND OTHER COMMUNICABLE DISEASES, AND (2) COMPLY WITH ALL RELATED HEALTH AND SAFETY POLICIES OF Magic of Lights Vail.
 
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